Medical Assistant​/Surgical Coordinator

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Overview

Explore opportunities with us and apply today! The general pay scale for this position at MOH is $17.99 - $27.67 per hour. The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job/position responsibilities, location, work performance, etc.

Under minimal supervision, dedicated to internal surgery scheduling from physician’s orders as directed by the physician. Close working relationship and good communication with physician a must. Reserve operating room date and time. Schedule anesthesia and surgical assistant and any outside surgical representatives and/or equipment necessary for procedure. Provide patient with pre-operative testing information ordered by physician.

Responsibilities

• Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices
• Review with patient, their medications and health history; may impact surgical clearance from other care providers
• Coordinate tasks associated with case scheduling to include completion of all required pre-surgery/procedure tasks, based on type of case:
• Coordinate pre-operative appointments with/for the patient
• Notify any needed representatives of surgery case (e.g., Vendors, First Assists, etc.)
• Confirm/verify if a special product needs to be ordered for the case
• Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging, (e.g., CT, MRI, US, X-Ray)
• Complete & send all required scheduling documentation to surgical facility (include authorization/pending authorization info)
• Complete and send History and Physical, surgical order, and any required documentation to physician for review/signature
• Complete & send surgical facility consent form with patient & physician signature
• May manage “Global Period” alerts in EMR and/or Practice Management System for applicable surgeries
• Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, cardiac clearance, authorizations)
• Review with patient name of procedure/surgery to be performed
• Review with patient any embedded protocols, notifications and/or tasks to be completed
• Discuss with patient any/all preparations including bowel preps
• Confirm surgery scheduled date with the patient, facility and anesthesia
• Requests and ensures appropriate authorizations are obtained in a timely/effective manner for all scheduled procedures/surgeries.
• For insured patients, determines necessary authorization and pre-certification for surgery and other necessary surgical services with the proper Procedure (CPT) and Diagnosis codes (ICD-10)
• Reviews, audits, and adheres to medical policy as outlined by payors to ensure accurate authorization and ensure no delay in reimbursement
• Serve as a patient advocate and serves as a liaison between the patient, payor, office and facility to answer questions and escalate issues.
• Maintains working knowledge of surgical authorization requirements to prevent delays and denials.

Qualifications

Working Conditions

The US Oncology Network is an equal opportunities employer.