Site Supervisor; Residential Program​/Group Home

Location:

To view our current Site Supervisor opportunities, please visit us /join-our-team

Weekly

Hours:

40 (On-Call Availability Required)

Weekly

Schedule:

Monday-Friday 8:00AM-4:00PM (Flexibility Required)

Compensation: $65,000/yr

Non-Union | Exempt | Salaried

As a Site Supervisor, you will oversee all aspects of residential program operations while ensuring high-quality, person-centered supports for participants and a positive workplace culture for staff.

• Oversee daily operations of an assigned residential location.
• Ensure services are delivered in accordance with individual support plans and treatment goals.
• Maintain a safe, clean, and welcoming home environment.
• Monitor program performance, quality indicators, and census goals.
• Provide direct support as needed to meet participant and operational needs.

• Advocate for the needs, rights, and goals of participants.
• Coordinate and participate in individual planning meetings, including IP, OPS, IDT, and IEP meetings.
• Ensure treatment plans, progress reports, assessments, and required documentation are completed accurately and on time.
• Collaborate with families, guardians, case managers, clinicians, and community partners to support positive outcomes.

• Monitor participant health needs in partnership with nursing staff.
• Coordinate medical, dental, psychiatric, and specialty appointments.
• Ensure adequate medication supplies and medication administration compliance.
• Maintain preparedness for emergencies, including fire drills and evacuation procedures.
• Ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill regulations and standards.
• Prepare for licensing reviews, audits, inspections, and certification activities.

• Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
• Coordinate staffing schedules and maintain required staffing ratios.
• Assist with recruitment, interviewing, onboarding, and employee development.
• Conduct regular supervision meetings and annual performance evaluations.
• Ensure staff training, certifications, and professional development requirements are maintained.

• Monitor program budgets and participant funds.
• Ensure proper purchasing, inventory management, and financial recordkeeping.
• Oversee household supplies, food inventories, and equipment needs.
• Coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.

• Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners.
• Foster teamwork, employee engagement, and positive employee relations.
• Represent Oak Hill professionally in the community and with external stakeholders.

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field
• Minimum of five (5) years of leadership experience supporting individuals with Intellectual and Developmental Disabilities (IDD) in lieu of a degree.
• Minimum two (2) years of supervisory or management experience in residential services, human services, healthcare, or a related field.
• Valid driver's license and ability to meet Oak Hill driving requirements.
• Ability to successfully complete required background screenings and pre-employment requirements.
• Ability to maintain required certifications and training.

• Experience managing residential services for individuals with intellectual and developmental disabilities.
• Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
• Experience with person-centered planning and behavioral support programs.
• Previous experience supervising multidisciplinary teams.
• Experience managing budgets, staffing schedules, and program operations.

You support your team by coaching, mentoring, and creating an environment where employees can succeed while providing exceptional care.

You manage competing priorities effectively, maintain compliance in a highly regulated environment, and ensure operational excellence.

You communicate effectively with participants, families, employees, healthcare professionals, state agencies, and community partners.

You use sound judgment, remain calm under pressure, and make thoughtful…