Temporary Receptionist

Date:
Mar 13, 2025

Location:

VERNON, TX Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

• Functional
  
  Title:
  
  Receptionist I
• Job Title:
  
  Receptionist I
• Occupational Category:
  Office and Administrative Support
• Salary Group:
  Salary Range: $2,481.75 - $3,404.91
• Shift: Day
• Additional Shift: Nights (Third)
• Telework:
  Not Eligible for Telework
• Travel:
  Up to 5%
• Regular/Temporary:
  Full Time/Part Time:
  Full time
• Facility
  
  Location:
  
  North Texas State Hospital
  - Vernon

Under the direction of the Switchboard Manager, places, answers and transfers local and long-distance calls. Keeps records and performs clerical duties that are necessary to the PBX. Handles all unusual occurrences such as fire alarms, maintenance problems and all emergency calls. Make after 5pm and weekend money deposits. Provide liaison service for language interpreters and consumers. Provide coverage as needed and directed to switchboard personnel on the Vernon Campus.

Actively participate in the disaster response and recovery or (COOP) Continuity of Operations activation. Provide coverage for the Vernon Switchboard for call-ins, vacations, holidays, etc. You will be working alone. This shift is Tuesday
- Saturday evenings and nights.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends.

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Operates the PBX equipment skillfully, answers the phones promptly and courteously.

Keeps records and performs clerical duties that are necessary to the PBX functions.

Handle all unusual occurrences, fire alarms, maintenance problems, and all emergency calls.

Make after 5pm and week-end money deposits, using numbered envelopes and enters all information into the proper log.

Provide liaison service for language interpreters and consumers.

Issue cellular telephones.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Ability to operate the PBX switchboard or multi-line phone.

Ability to operate all equipment necessary to perform task.

Ability to process paperwork as required in the PBX switchboard.

High school graduation, GED Or High School

Experience performing related work (in/as a) telephone switchboard operator or multi-line phones.

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. As a result, state hospital policy requires employees be vaccinated according to their level of contact with…