Operational Excellence Manager

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here’s what sets us apart:
* ** Wellness that works for you:
** Comprehensive medical, vision, dental, and prescription coverage.
* ** Flexibility and freedom:
** Paid time off to relax, recharge, and enjoy life.
* ** Ownership that empowers:
** 401(k) plan to help you build a solid future that the Company contributes to.
* ** Savings for your lifestyle:
** Exclusive employee discounts on the things you need most.
* ** Investing in your dreams:
** Scholarships and educational support to fuel your growth.
* ** Adventure awaits:
** Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
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* Job Summary:

** Responsible for managing staff and operations of various store departments to ensure quality of product, food and physical safety, and inventory stock levels. Oversees execution of merchandising plans, ensures adherence to Company standards and procedures, manages achievement of store sales and profits using acceptable business practices, and promotes customer service.
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* Essential Duties and Responsibilities:

*** Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.
* Ensures effective training of partners within the departments under their supervision.
* Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
* Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
* Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
* Enforces quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly.
* Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards.
* Oversees pricing and direct store delivery (DSD) duties, including price verifications and signage accuracy, backroom organization, and backdoor security.
* Reviews planograms and executes effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
* Develops and implements initiatives and strategies for loss prevention and shrink reduction.
* Plans short-term strategic objectives aligned with supporting banner strategies, anticipates problems, and revises plans to account for changing circumstances.
* Assists in the direction of store operations and management of operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
* Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
* Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer…