Parts Coordinator

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Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1 000 locations, and 10 000+ team members across the United States and Canada, we are committed to WOW every customer and be the best in the industry.

The Parts Coordinator’s primary responsibility is to provide an exceptional customer experience by proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner, ensuring they meet the production schedule and vehicle needs.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Cooperate with vendors to order and receive parts, confirming quality, correctness, and quantity.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the repair order number, store them with the vehicle and/or scheduled repairs, and communicate all parts price changes to the required team members.
• Order and receive supplemental parts in the MIS, monitor parts vendor performance, and reconcile the parts vendor invoice history report (e.g., 043 Report).
• Post and file credit memos and invoices in a timely manner, ensuring correct negotiated discounts for profit margin.

• High School Diploma or equivalent.
• 1‑3 + years of experience working with automotive parts (auto body parts a bonus).
• Customer‑service oriented with strong organizational skills to manage pressure and conflicting demands.
• I‑Car registered (working toward Gold Class certification).

• Effective verbal and written communication.
• Attention to detail and high degree of accuracy.
• Ability to manage a fast‑paced environment, multitasking under pressure.
• Knowledge of vehicle repair practices.
• Proficiency with Management Information Systems (Summit, Repair Centre) and tools such as Mitchell, Audatex.
• Knowledge of parts sourcing platforms (Car‑part, Progi, APU, LKQ B2B).
• Solid problem‑solving and computer skills.
• Team‑player focused on common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, handle tools.
• Lift in excess of 50 lbs.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for full‑time employees working a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
• 401(k) Retirement Plan with company match.
• Employer‑paid Short‑Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Continuing Education Opportunities.
• Free Prescription or Non‑Prescription Safety Glasses annually.
• Annual Voluntary Uniform Stipend.

$16.00 – $17.00 per hour. The position may also be eligible for bonus opportunities tied to individual or business initiatives.

Gerber Collision & Glass is proud to be an equal‑opportunity employer. All qualified candidates receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other protected characteristic.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Learn more at

Our hiring process does not use artificial intelligence or automated tools; all hiring decisions are made by real people who review each application individually.