People and Culture Manager

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning.

You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That’s what we seek out and celebrate: people of all kinds who share a knack for creativity and self‑leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others’ lives better. It adds up to a work environment that is a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Guests feel it; you'll feel it too.

For Kimpton, our point of differentiation is our cultural foundation. We call it People + Culture, and it’s not just for the irony of the acronym. The folks within Kimpton P+C do not manage humans as resources; they empower employees and champion our culture. You will be passionate about the employee journey and champion a work environment consistent with Kimpton’s Best Place to Work initiatives.

• Develop, maintain and support a legitimate business partnership with the hotel & restaurant operations teams serving as an employee advocate, cultural ambassador, subject matter expert, innovator and consultant.
• Assist the hiring managers in departmental recruitment and staffing including participating in local and University career fairs, maintenance of job postings within budget and staffing guidelines, preparation of salaried offer letter requests and salaried/hourly offer letters, new hire paperwork and onboarding.
• Partner with hotel & restaurant management on mentorship, counseling and disciplinary matters. People + Culture also serves as a consultant on forward‑thinking discipline and related investigatory responsibilities for employee issues.
• Champion Employee Relations consistent with Kimpton’s Best Place To Work and employee communication/recognition initiatives such as the Employee Opinion Survey, Employee luncheon, Surprise and Delight, GM Communications Meetings/Fireside Chats, Employee Action Committees, Housekeeping Appreciation Week, Employee of the Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton Professional Women’s Group and partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month and our CSR partnerships.
• Partner with General Managers and Department Heads to achieve excellence in employee satisfaction scores as measured through the annual Employee Opinion and Best Places to Work Surveys.
• Lead Performance Management administration including 90‑day and Performance reviews for hotel & restaurant employees and performance improvement plans as needed.
• Regularly assess property‑specific training needs and lead professional development including Kimpton University facilitation, ensuring maximum attendance at all KU courses, compliance and skills‑based training courses.
• Timely perform Exit and Stay interviews and look for trends.
• Ensure consistent compliance to all Employment & Labor laws of the area.
• Ensure I‑9, EEOC, OSHA and workplace file compliance. Manage Workers’ Compensation and Unemployment administration including effective case management of Workers’ Compensation and Unemployment claims to minimize liability and expense…