Enterprise resource planning Functional Analyst

Enterprise resource planning Functional Analyst

Join to apply for the Enterprise resource planning Functional Analyst role at Piper Aircraft.

Responsible for systems analysis, optimizing and maintaining our ERP system, legacy, and other computer systems to enhance business operations. This role requires a deep understanding of ERP systems, business processes, and the ability to collaborate effectively with cross‑functional teams to gather requirements, understand workflow and goals. Responsible for configuring, customizing, and troubleshooting the ERP system to ensure it meets the organization’s needs and drives efficiency and growth.

Documents business requirements, functional specifications, and process maps to serve as a reference for the organization. Analyzes system performance and user feedback to identify opportunities to improve processes and ERP functionality. Generates and monitors regular reports to ensure the reliability, security, and efficiency of ERP applications.

• Administer, configure, and maintain the ERP system to ensure optimal performance.
• Collaborate with stakeholders to gather requirements for system enhancements and customizations.
• Implement and test ERP system updates, patches, and new modules.
• Ensure data integrity and security within the ERP system.
• Analyze existing business processes and workflows to identify areas for improvement.
• Recommend and implement process enhancements to maximize efficiency and productivity.
• Work closely with end‑users to understand their needs and translate them into ERP system solutions.
• Provide technical support to end‑users, troubleshooting issues, and resolving system‑related problems.
• Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.
• Create and maintain reports and dashboards to support data‑driven decision‑making.
• Perform data analysis to identify trends, anomalies, and opportunities for improvement.
• Collaborate with other IT resources and departments to integrate the ERP system with other business applications.
• Work with external vendors and consultants as needed for system integrations or specialized projects.
• Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
• Ensure compliance with industry standards, regulations, and best practices in ERP system management.
• Research technical innovations and assist in planning for the future direction of the company and department.
• Continuously examine the processes and systems used in this function to improve the effectiveness and quality of the work done.
• Perform other related duties as assigned.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is preferred.
• Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
• Proficiency in ERP software (e.g., Infor ERP, SAP, Oracle, Microsoft Dynamics) and related modules.
• Strong analytical and problem‑solving skills, with the ability to analyze complex business processes and data.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
• Project management skills and the ability to handle multiple tasks and priorities effectively.
• Strong attention to detail and a commitment to data accuracy and security.
• Experience with data analysis tools and reporting software is a plus.

• Demonstrates physical and functional ability to perform and accomplish tasks. Ability to lift and carry up to 35 lbs.

• Ability to foster collaborative relationships, work well under pressure, organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi‑task. Required detailed attention to work in an environment where interruptions need to be controlled. Demonstrates sensitivity to customer needs and expectations.

• The work environment characteristics described here are…