Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA. We have three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy‑to‑shop environment. They ensure proper merchandise presentation and keep a clean work area at all times.

Area Supervisors also execute and supervise company operational processes as needed.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to store leadership.
• Responsible for security of building including entrance/exit control, electronic article surveillance device daily function check, cash office security, armored carrier pick‑ups and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for customer safety, including accident prevention, accident reporting and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize associates using company recognition programs.

• Represent and support the company brand at all times.
• Maintain a professional appearance in accordance with the company dress code. Ensure all associates adhere to the dress code at all times.
• Keep all areas of the store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per best practice.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries (i.e., signs, supplies, special deliveries).
• Maintain cleanliness and organization of all stockrooms.
• Help deliver and place merchandise on the sales floor when processed.
• Ensure any back‑stock is secured and processed according to company policy.
• Merchandise the department including the back stock.
• Responsible for the reduction of loss due to damage.
• Ensure compliance with monthly presentation guidelines in assigned area.
• Responsible for floor moves and signing, including promotional signing as needed.
• Responsible for re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and is…