General Manager

About Surya Inc.

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc.

5000 annual list of America's fastest growing privately held companies ten times.

JOB DESCRIPTION

As the General Manager of the Mitchell Gold + Bob Williams Outlet Store, you will be responsible for the overall success of the store. You will achieve success through recruiting and leading a talented team to meet or surpass sales and expense goals. Your role will include driving sales, managing schedules, overseeing store operations, managing inventory levels, and upholding visual merchandising standards.

You will ensure that both internal and external customers receive outstanding service and enjoy a positive experience with our brand. You will also guide sales associates in building lasting relationships with customers, fostering loyalty and repeat business.

• Ensurestoremeetsorexceedssalesgoals
• Prioritize,plan,andadjustschedules anddailyagendasto meetbusinessgoals;hold teamaccountabletoachievinggoals
• Trainandmotivateallassociatesthroughon-goingprogramsinsales,customer service,andproductknowledge
• Assess performance and provideon-goingfeedback
• Completeanddeliverperformanceappraisalsanddevelopmentplans
• Ensureteamprovidesanexceptionalcustomerexperienceinthestoretoachieveworld-classservicestandards
• Maintainpresencethrougheffectiveoormanagementandensurestaffcoverageinallareasofthestoreasneeded
• Createandmaintainanenvironmentwhereallassociatesaretreatedfairlyandwithdignityandrespect,inaccordancewith our People First philosophy
• Create and manage employee schedules
• Workwithseniorleadershipandpeerstodevelopbestpracticesinstoremanagement
• Representthebrandthroughpolishedcommunication,personalappearanceandprofessionalism

• 2+yearsmanagementexperienceinfurniture,retail,and/ormulti-unitretailbusinessenvironment
• Provenabilitytomanagestafftoexceedsalesgoals,whilemaintainingoperationalexcellence
• Proventoidentifytoptalent,createteams,andtrain/develop/retaingreatpeople
• Provenabilitytothinkthroughcomplexissues,andallocatetimetoexecutemultipletasksandchangingpriorities
• Provenabilitytomotivateandinuenceothersthroughpersonalactionsandexamples
• Effective communication,organizationandleadership skills

• Mustbeabletobemobileonthesalesoorforextendedperiodsoftime
• Mustbeabletoliftandmobilizemediumtolargeitems,upto
  75lbs.,whileutilizingappropriateequipmentandsafety techniques
• Employment/promotiontothisrolewillbecontingentonsuccessfulcompletionofabackgroundcheck
• Fulltimeassociatesareexpectedtohaveopenavailabilitytomeettheneedsofthebusiness.

We offer competitive salary and benets, including medical, dental, and vision insurance, 401K retirement plan with employer match, company paid life insurance and disability coverage, paid time off, and an Employee Assistance Program.

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Required

Preferred

Job Industries

• Other