Assistant Center Sales Manager

Our Assistant Manager (ACSM) is responsible for leading our front‑of‑house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time, hourly position.

• Helps with personnel management, including training, scheduling, and coaching associates
• Schedules shifts and facilitates weekly or monthly internal meetings
• Reviews daily employee timesheets and submits for payroll processing
• Monitors, evaluates, and helps maximize customer service delivery and satisfaction
• Administers check‑ins and check‑outs as required
• Processes guest payments, refunds, and appointment requests as needed
• Organizes the reservation book based on guest requests and associate availability
• Educates guests on benefits and savings of Wax Passes and encourages package sales
• Helps develop and implement the store marketing program
• Assists with inventory (retail and COGS) and reviews all inventory counts weekly and monthly
• Oversees center maintenance, including cleanliness, safety, and organization
• Onboards and trains new Guest Service Associates
• Co‑leads Strut sessions with the Center Manager
• Handles weekly bank deposits and reconciles cash received
• Ensures all areas of the center, including storage room and desk, are neat, clean, and organized
• Performs other duties as assigned

• 2+ years of management experience, preferably in a retail environment;
  Key Holders strongly encouraged to apply
• Knowledge of POS systems
• Knowledge of computerized scheduling systems
• Excellent interpersonal and communication skills, including written communication
• Strong organizational skills with the ability to work in a fast‑paced environment
• Ability to operate machinery such as a copy or fax machine
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at a time

• Compensation: $18–$21 per hour (based on experience) + monthly commission based on adjusted sales
• Medical, dental, and vision insurance
• 401(k) plan
• Life insurance policy
• Paid parental leave
• Complimentary waxing services at any of our centers

EWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process.