Commercial Back Office Assistant

Commercial Back Office Assistant
We are a clothing manufacturer with a well‑established presence in Italy and abroad.
To strengthen our commercial team, we are looking for a candidate to join us as an internal CRM specialist, responsible for back‑office activities supporting both the Italian and international markets.
Responsibilities

Managing communications with Italian and international B2B clients
Entering and monitoring orders in the company management system
Coordinating shipments and providing logistical support
Updating and verifying customer records and commercial terms
Supporting the sales team in preparing offers, documentation, and follow‑ups
Handling post‑sales requests and customer assistance
Checking payment status and performing reminder and credit recovery activities
Collaborating with internal departments to ensure smooth and efficient service

Required Qualifications

Previous experience in commercial back office or customer service roles
Excellent knowledge of English (mandatory requirement)
Good knowledge of German (preferred)
Accuracy, organizational skills, and customer orientation
Familiarity with management systems and digital tools
Team‑oriented mindset and strong communication skills

What We Offer

Placement in a dynamic and international company environment
Initial training and operational support
Opportunities for professional growth and skill development

If you are precise, customer‑oriented, and have a strong team‑working attitude, we invite you to apply by sending your CV with photo.
Your personal data will be processed in accordance with current privacy regulations.
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