Senior Operations Manager- Bedding in Verona

Job Description

Build Your Career with Ashley Furniture
- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Summary:

The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This position will direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost effective manner.

Responsibilities:
Operations & Production Management

Maintain all disciplines across multiple shifts for Standard Operating Procedures (SOPs), audits, safety, and housekeeping

Provide quality parts/product to ensure daily and weekly production schedules are consistently met

Coordinate with maintenance teams to keep machines, tools, and assembly lines operating at peak efficiency

Collaborate with Industrial Engineering to establish correct incentive standards on machines and assembly lines

Plan forward capacity by working with purchasing and inventory control to achieve and maintain product flow that meets production and financial objectives

Quality & Process Improvement

Partner with Product Quality Teams to maintain SOPs, conduct audits, and ensure the highest quality of parts and finished products

Work with Product Quality Team and Lean Six Sigma professionals to drive continuous process quality improvements

Collaborate with Production & Inventory Control (P&IC), Manufacturing Engineering, and Maintenance to enhance machine capabilities, improve tooling, and achieve cost reduction targets

Reduce waste by optimizing the five key inputs to the manufacturing process

Lead efforts to develop new processes and improve products by working with internal customers, suppliers, and domestic/overseas vendors

Safety & Environmental Management

Partner with Environmental and Clean Up teams to maintain an optimal work environment throughout the plant

Ensure shift personnel adhere to the highest standards of shop floor organization and plant cleanliness

Champion workplace safety initiatives and compliance across all shifts

Team Leadership & Development

Lead, mentor, and develop Operations Managers, Supervisors, and production personnel across multiple shifts

Make employment decisions and recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, and pay adjustments

Coordinate and manage the work of employees by directing team members to meet departmental and plant goals

Ensure performance reviews are completed, define clear goals, and participate in administering performance evaluations

Participate in compensation review processes for all levels of staff

Manage employee performance and assist team members in improving through coaching, mentoring, and performance reviews

Recommend, plan, and implement employee training and skill development activities

Audit, maintain, and ensure employee time-keeping and absentee records are accurate

Communication & Collaboration

Audit regularly to ensure standard operating procedures are being followed consistently

Communicate company and departmental issues and goals effectively

Facilitate employee growth and development…