Warehouse & Field Service Technician - Verona, PA

Verona, United States | Posted on 11/11/2026

Evercam unifies fixed cameras, drones, and 360° into a single platform to improve construction productivity, team collaboration, and visibility.

We are built for the most complex projects in the world, helping builders to run safer, more productive, and more profitable.

The Role We're looking for an organized, technically minded Warehouse & Field Service Technician to help us prep, coordinate, and deliver customer installations and maintenance projects. You'll split your time between our Verona warehouse, where you'll assemble, pre-configure, and test equipment, and the field, where you'll install, maintain, and support our camera systems on construction sites.

You'll also be a go-to contact for customers and technicians throughout each project, so friendly, clear communication and great customer service are a big part of the job. You report to the Director of Operations.

Work environment

This is a hybrid role, split between home, our Verona warehouse and customer sites, with about 30-40% travel, including some overnights. Site work involves ladders, aerial lifts, lifting up to 50 lb and working outdoors in all seasons. Candidates should live within about 45 minutes of our Verona warehouse.

• Manage project workflow in Zoho CRM so every job is accurately tracked and up to date.
• Schedule and coordinate installations and maintenance service calls from planning through completion.
• Be a main point of contact for customers, technicians, and our internal team, and keep everyone in the loop.
• Assemble equipment at the warehouse and handle pre-configuration, programming, testing, and quality checks before shipment or install.
• Give technical guidance on installation and maintenance, whether the work is done by our team, subcontractors, or customers installing themselves.
• Support and troubleshoot low-voltage systems, including CCTV and related surveillance equipment.
• Travel to customer sites for installs, maintenance, commissioning, training, decommissioning, and support.
• Keep project documentation, service records, and customer communications accurate.
• Work with our Product, Development, Sales, Support, and Operations teams to make every project run better.

• Must-haves
  - Low-voltage systems experience. Knowledge of CCTV, surveillance cameras, and related networking is a big plus.
• Excellent communication and customer service skills. You're comfortable walking customers through technical setups by phone, video, or in person, and they come away happy.
• Strong organization and the ability to manage multiple projects at once.
• Mechanical and electrical aptitude, and you can read technical documentation.
• Aerial lift operating experience. OSHA 10 and scissor and boom lift certification, or willingness to get them (We'll cover the cost).
• A valid driver's license, and you live within about 45 minutes of our Verona warehouse.
• Nice-to-haves
  - Zoho CRM or other CRM experience.
• Basic networking knowledge: IP addressing, PoE, switches, and remote connectivity.
• Experience with equipment assembly, testing, or manufacturing.
• Experience configuring IP cameras and networked security devices.
• Customer service or technical support background.

• Enjoy variety: coordinating schedules one day, configuring cameras at the warehouse the next, and being on site for an install the day after.
• Take ownership of a project from planning through completion, without waiting to be told what’s next.
• Get real satisfaction from helping customers and explaining technical setups in plain language.
• Like working with your hands as much as working on a laptop.
• Stay organized when you’re juggling several jobs,…