EUC Desktop Support Engineer

Tata Consultancy Services provided pay range

This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $70,000.00/yr

Direct message the job poster from Tata Consultancy Services

Location:
Versailles, KY

Job Type: Full Time

• The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer’s warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components
• EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices.
• Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware.
• Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune.
• Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems.
• Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs.
• Support endpoint security, Bit Locker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.).
• Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs.

Base Salary Range: $60,000 - $70,000 per annum

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Associate

Full-time

Information Technology

IT Services and IT Consulting