EUC Desktop Support Engineer

Tata Consultancy Services provided pay range

This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $70,000.00/yr

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Job Description

• The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer’s warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands‑on support for end‑user devices and local infrastructure components.
• EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices.
• Provide end‑user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware.
• Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune.
• Perform onsite health checks on rack‑mounted devices such as switches, firewalls, and storage systems.
• Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs.
• Support endpoint security, Bit Locker, and connectivity issues (VPN, Wi‑Fi, Outlook, Teams, etc.).
• Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs.

Base Salary Range: $60,000 - $70,000 per annum

TCS Employee Benefits

Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting

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