Assistant Manager

URGENTLY HIRING! Many EMPLOYEE BENEFITS (Vacation, Employee Discount etc)

Directly supervises, develops and supports all unit management, as well as
service team members directly or indirectly during all hours of
operation. Accountable for

1. Operation of restaurant

2. Business administration

3. Creating a quality work environment

4. Maintaining safety and sanitation standards

5. Ensures maximum customer satisfaction

6. Achieving financial results and maximizing profits

7. Developing a strong service team that is focused on business growth

8. Excellent physical stamina-job requires extensive standing; walking, extreme
temperature changes and lifting and may be in contact with cleaning chemicals
and have knowledge of chemicals

9. Excellent communication skills, verbal and written to be able to handle
supervision of employees and guest concerns

Develops plans supportive of company and regional strategies to achieve
business growth (sales and profit) and customer satisfaction.

Directs the work of all restaurant employees & management; such direction
includes supervision, advancement, discipline, termination or any other change
of status.

Overall responsible for maintaining safety and sanitation standards &
procedures as needed for health inspections, steritech visits and brand
standards at all times.

Plans and analyzes unit’s manpower including future management needs, ensuring
sufficient development and training of all employees.

Plans and analyzes the operations and administration of the restaurant.

Ensures that all menu items are prepared, portioned and presented properly in a
clean, safe and sanitary manner according to all established procedures,
performance standards and specifications.

Ensures customer satisfaction through effective and efficient service and a
clean and pleasant environment. Makes changes to the operation as necessary to
ensure customer satisfaction.

Directs operational execution to ensure total customer satisfaction.

In absence of any job code must personally fill any position needed in the
restaurant or assign someone to fill position.

Investigates employee issues, customer complaints, and coordinates response and
provides guidance, counseling and training to management and employees for
corrective measures to improve restaurant operations and customer service.

Provides feedback to DM and Regional Work Teams (RWT) on emerging needs;
content, value, and appropriateness of program.

Must complete all training courses.

Ensures that proper management procedures and practices for the facility and
equipment are adhered to through preventive maintenance, energy conservation,
repairs, security measures, and that safety and sanitation requirements are
met.

Participates in the recruitment and selection of restaurant management. Totally
responsible for the recruitment and selection of service team members.

Maintains proper inventory levels for both food and nonfood items in accordance
with company guidelines using correct ordering procedures and efficient usage
and yield applications.

Analyzes financial reports and develops and implements plan for areas needing
improvement.

Communicates system breakdowns and deficiencies to appropriate personnel.

Manages financial performance to budgets, focusing on payroll hours and
dollars, cash and receipts, productivity, food costs, security of funds, and
operating expenses.

Manages all restaurant assets.

Aware of local market trends, competitive stance and opportunities. Selects and
implements appropriate local restaurant marketing programs, with assistance and
guidance from marketing support.

Creates and maintains a positive work environment, ensuring open communication.

Must communicate employee relations issues or problems to the DM.

Maintains…