Retail Associate - Woodford Reserve

Provide an exceptional retail experience and create a welcoming and hospitable experience for each guest.

• Provide friendly, knowledgeable assistance and product education to gift shop customers.
• Operate the retail POS system to process sales accurately and efficiently.
• Handle cash transactions with precision and integrity.
• Restock shelves, rotate merchandise, and maintain organized displays.
• Perform light cleaning to ensure a welcoming shopping environment.
• Operate bottle engraving equipment (training provided).
• Answer incoming calls promptly and relay messages accurately.
• Assist with floor resets and seasonal merchandising changes.
• Complete opening and closing procedures as assigned.
• Monitor supply levels and report needs to management.
• Communicate inventory questions and requests to the inventory specialist.
• Maintain a clean, visually appealing gift shop floor presentation.
• Take customer orders and process transactions quickly and professionally.
• Support inventory management, including cycle counting.
• Resolve minor customer concerns with courtesy and professionalism.
• Assist with shipping and receiving tasks.
• Perform other duties as assigned to support team success.

• Age 21+ with high school diploma or equivalent
• 1+ year retail experience; strong customer service skills
• Flexible schedule (weekends, holidays, some evenings)
• Experience with retail software and cash handling
• Strong communication, math, and problem‑solving skills
• Ability to lead by example and uphold company values
• Team‑oriented, accountable, detail‑focused, and self‑motivated
• Physical ability: lift 25 lbs regularly, up to 100 lbs with assistance
• Friendly, welcoming attitude

• Retail Pro proficiency
• Corel
  
  DRAW experience
• STAR Training Certification

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown‑Forman. Being a part of Brown‑Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

Total Rewards at Brown‑Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

Requisition Type: Employee

Management Level: Operations

Global Job Level: T1

Number of Openings Available: 1