Part time Temporary Retail Associate

Create a welcoming and hospitable environment for every guest, providing a premium retail experience that exceeds expectations.

• Provide accurate & current product knowledge to the gift shop customers
• Take customer orders and process transactions
• Operate retail POS system
• Resolves minor customer issues and passes off elevated situations to leaders
• Assist customers with premium hospitality and customer service
• Restock shelves and rotate merchandise accordingly
• Light routine cleaning daily
• Operate bottle engraving equipment when assigned
• Answer the gift shop phone and relay messages promptly and accurately
• Assist with floor re-sets as needed
• Perform opening and closing procedures
  
  Monitor levels of supplies and report to appropriate leaders
  
  Communicate inventory needs and questions to inventory specialist
  
  Assist inventory specialist with processing of new merchandise when needed
  
  Maintains the presentation of the gift shop floor throughout the day Assists in inventory management and cycle counting as directed
  
  Assist in shipping and receiving as needed
  
  Any other duties assigned

Education:

High School

Experience:

minimum 2 years of hospitality or customer service experience

Age:
At least 21 years of Age

Schedule:

Must have the availability to work 2-3 weekends a month, holidays and evenings (when open)

Physical:
Ability to lift 25 lbs regularly, occasionally lift 100 lbs (with assistance), move, bend, and reach

• Friendly and welcoming attitude
• Flexible availability
• Retail Software experience
• Money handling experience
• Ability to problem solve and think quickly in a fast-paced environment
• Lead by example and reflect our company values
• Strong written and verbal communication
• Ability to work well with others and contribute positively to the Woodford Reserve team
• High accountability with strong attention to detail
• Can work with minimum supervision

(including education, certifications, training, industry, etc.)

• Lightspeed
• Corel Draw
• STAR training certification