Office Supervisor
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
You re a people person, approachable yet analytical, and you enjoy keeping things running smoothly. You re looking for a varied role where you can become a vital support piece in a business and provide guidance to a small team. You re ready to step up and take on management responsibilities for the first time and you re looking for guidance.
If that s you, this Office Supervisor role in Verwood is the perfect opportunity!
Dovetail Recruitment are pleased to be working with a long-standing client who are looking for a new Office Supervisor to join them. The culture of this business is great, down to earth, friendly and people genuinely get on. They want to make the environment feel fun where they can, while also doing a great job. You ll receive full training from the Sales Office Manager.
Whatyou ll be doing as Office Supervisor:
- Recruiting and training your team of 3, ensuring they are covering the phones and orders as needed, while also running any necessary reports
- Ensuring all sales order processing and customer account maintenance is met and enquiries are answered
- Overseeing customer consignment stock
- Ensuring price changes are noted and customer orders updated, maintaining the trade price list for each brand (there are 10 in total)
- All enquiries and reservations relating to hotel accommodation (inc. obtaining corporate rates) and dinner reservations
- Running regular and various ad hoc, system and excel based reports; sales value and volume, stock, backorders, stock clearance and margin related
- Monitoring and understanding of bespoke system elements, e.g automatic customer invoicing and ensuring month end invoicing is completed
- Keeping an awareness of inbound brand deliveries, running and preparation of new available customer orders report
- Showroom maintenance
- Experience with in a product based customer service, or administration role
- Keen to step up into a management position
- Attention to detail and able to run reports, and understand bespoke systems
- Excellent IT skills including MS Excel
- Salary £28 32,000 per annum,
- 21 days holiday + bank holidays
- £100 to spend on company products
- Monday to Friday 8.30am 5pm
- Free on-site parking
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