Assistant Community Manager

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe “Together We Lead, Together We Succeed.” We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. The role includes delinquency and collection of rent to optimize the property's cash flow, managing all phases of operations—personnel, leasing, maintenance, finance, administration, and risk management—in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and its staff to ensure compliance with the company’s policies and procedures, safety and fair housing guidelines, and liability concerns.

• Post payments and income from all applicants, current residents, and non‑current residents accurately, timely, and efficiently.
• Process and reconcile daily all account receivables.
• Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
• Post all charges to resident and non‑current resident accounts, including bill‑back of utilities where applicable.
• Perform all end‑of‑the‑month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units and post all move‑out charges, statements, and security deposit refunds.

• Require regular/daily onsite attendance.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques & company directives.
• Provide ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and high‑quality job performance of staff through support and effective leadership.
• Ensure staff comply with and consistently follow company policies and procedures.
• Handle leasing management, ensuring effective techniques, follow‑up procedures, and accurate documentation.
• Implement marketing strategies & systems established by the annual marketing plan.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
• Effectively show, lease, and…