Quality & Reliability Manager

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Houston, TX, US

Gen Systems Power Solutions is seeking a hands-on Quality&Reliability Manager to lead product quality, manufacturing excellence, reliability improvement, and customer quality performance across the organization.

As Gen Systems expands its product portfolio, manufacturing capabilities, and field operations, this position will build and strengthen scalable quality systems that support continued growth. The Quality & Reliability Manager will lead the investigation and permanent resolution of product, manufacturing, supplier, warranty, and field-quality issues while identifying systemic opportunities for improvement.

Working closely with Engineering, Manufacturing, Supply Chain, Field Operations, suppliers, and customers, this leader will translate operational data and technical findings into sustainable improvements in product design, manufacturing processes, supplier performance, and field reliability.

Thesuccessfulcandidatewillcombineengineeringdiscipline,structured problem-solving,statistical analysis,continuous improvement,automation,anddata-driven decision-makingtoeliminaterecurringissuesandensurequalityisdesignedintoeveryproductandprocess.

Primary Responsibilities

• Leadthecompany’squalityfunctionacrossproductquality,manufacturing quality,supplier quality,field performance,andcustomersatisfacti
• on.
  
  Directcomplex Root Cause Analysis and Corrective and Preventive Actioninvestigationsinvolvingproduct ,manufacturing,supplier,warranty,andfieldissues
• es.
  
  Ensurecorrectiveactionsaddresssystemiccausesandpermanentlyeliminaterecurrenceratherthanprovidetemporarycontainment
• nt.
  
  Developandimplementscalablequalitysystems,procedures,standards,andcontrolsthatsupportbusinessgrowthandISO
  9001compliance
• Reducethe Costof Poor Qualitythroughmeasurableimprovementsinmanufacturingperformance ,process capability,first-passyield,rework,warranty performance,andoperationaleffectiveness
• Analyze manufacturing,supplier,warranty,customer,andfield-performancedatatoidentifytrends,risks,andimprovementopportunities
• Developqualitymetrics,dashboards,andreportingsystemsthatprovidevisibilityintoproduct,manufacturing,supplier,andfieldperformance
• Partner with Engineeringtoimproveproductreliability,manufacturability,serviceability,anddesignquality
• ty.
  
  Collaborate with Manufacturingtoimproveprocesscontrols,first-passyield,product consistency,andFactory Acceptance Testperformance
• Workwith Supply Chainandsupplierstoimproveincomingmaterialquality ,supplier performance,and corrective-actioneffectiveness
• Leadtechnicalinvestigationsinvolvingcustomerqualityconcernsandcommunicatefindings,containmentactions,root causes,andpermanentcorrectiveactions.
• Implementpreventivequalitymethodologies,includingFMEA,Statistical Process Control ,Control Plans,processcapabilityanalysis,mistake-proofing,andPoka-Yo
• ke.
  
  Leadinternalaudits,management reviews,corrective actions,andcontinualimprovementactivitieswithinthe
  
  Quality Management System .
• Captureanddeploylessonslearnedacross Engineering,Manufacturing,Supply Chain,andField Operations
• Leverage AI,automation,digital technologies,andadvancedanalyticstoaccelerateinvestigations,improvequalityperformance,andstrengthendecision-making
• Leadanddeveloptwodirectreportswhilehelpingbuildabroadercultureofaccountability,prevention,andcontinuousimprovement

Required Qualifications

• Bachelor’sdegreein
  
  Mechanical
  
  Engineering,Electrical Engineering,Manufacturing Engineering,Quality Engineering,Industrial Engineering,orarelatedtechnicaldiscipline.
• Demonstratedsuccessleadingqualityfunctions,quality systems,ormajorqualityimprovementinitiativeswithinamanufacturingenvironment.
• Ad…