Student Services Admissions Assistant

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Organizational Unit  University of Victoria - Continuing Studies
Location  University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date  20 September 2026
Please note that positions will close at 4 p.m. on the closing date.
FTE  1.0
Salary Grade  $4,860.00 - $5,160.00
Additional Posting Information:  N/A
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Classification  Hours of Work  Monday to Friday, 8:30 am - 4:30 pm
Employee Group:  CUPE 951 - Regular
# of Hires Needed  1
Category  Administrative and Support Services
About this Opportunity  Are you someone who thrives working in a fast-paced, student-centered environment?
Do you enjoy working with a group of dynamic like-minded people?
If you answered yes to these two questions, then read on.
As the Division’s Student Services Admissions Assistant, you will support students by conveying and sharing information about the registration process for all DCS programs. A large percentage of these students are international. The position is busy, varied and the rewards are endless.
The University of Victoria is considered one of the leading employers in the City of Victoria. UVic offers a competitive salary, excellent benefits package, professional development opportunities and much more.
The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

* This position is eligible for a hybrid flex arrangement
* Job Summary  Reporting to the Senior Admissions Officer, the Student Services Admissions Assistant (SSAA) processes, evalulates and conveys registration information and completion of approximately 17,000 registrations annually. A large percentage of these applicants are international students, whose first language is not English and require more time and effort.
The incumbent responds to a broad range of queries from agents, students, parents and staff, including in-person, telephone, and email communications.

Job Requirements  Experience  3 years experience working in an administrative or clerical position in a high-volume, complex organization.
Related work experience should include:
Familiarity with complex information systems such as financial, customer accounts or student records systems (e.g. Banner, FAST, OASIS)
Administrative office duties include providing first-point-of contact support and customer service.
Interpreting and/or applying policy and procedures.
Providing exemplary customer service.
Preference will be given to applicants with experience with   Knowledge and understanding of the University and the Division of Continuing
Experience gained in a post-secondary environment
An equivalent combination of education, training, and experience.
Skills   A dvanced Microsoft office skills including Outlook, Word, PowerPoint and particularly Excel
Demonstrated intermediate level of technical proficiency in working with computer systems, programs and data files such as SharePoint and Adobe Pro
Excellent analytical, problem solving, quality control and attention to detail skills
Ability to function in a highly demanding, multi-tasking environment
Highly organized and able to manage high volumes of time-sensitive information accurately
Excellent communication and interpersonal skills; ability to explain complex admission requirements
Ability to maintain confidentiality, highly sensitive and private information
Team-oriented and student-centered, with a genuine interest in student experience
Co…