Admin - Retail - Coordinator Retail Administration Tuscany Village

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, Fresh Co, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?
The Retail Administration Coordinator is responsible for providing assistance / clerical support to the Store and Department Managers in a professional, accurate and timely fashion. The Coordinator delivers the highest level of customer service and satisfaction while maintaining confidentiality and integrity. The Coordinator demonstrates adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health & Safety, and other relevant programs and initiatives.

The Coordinator demonstrates excellent teamwork, interpersonal skills and commitment to the success of the Thrifty Foods team. Actively contributes to a positive and productive working environment.

Here’s Where You’ll Have An Impact

Update SMART Board weekly with pertinent information

Maintain reports and filing by accurately inputting sales and wage cost data to assist managers in calculating gross margins

Attend meetings, transcribe minutes, prepare memos, letters and spreadsheets, as required

Coordinate Performance Management process to ensure timely completion and follow-up as required

Assist with hiring process and employee on-boarding (training/orientation)

Liaison with Human Resources; ensuring paperwork is sent to the appropriate individual

Maintain and participate in the WIC Scheduling rotation

Prepare Incident reporting for customer and product complaints

Coordinate Food Safety Thermometer Calibration log, review weekly SOP’s and ensure staff are updated on Food Safe Refreshers

Maintain training and floor log reports to ensure staff are up to date

Chairperson or member of Joint Health and Safety Committee

Assist Store Managers with completing Medgate entries, customer incidents, WCB forms/Return to Work entries and filing

Perform and record weekly water valve inspections

Coordinator of donation requests

Manage Gifts Online program

Act as the Food Safety Champion for the store

Perform the weekly Food Safety Audits

Run Promo Mix reports weekly and at Period end

Review reports and provide support to the Management Team

Assist in the 2 Engagement Goals

Participate in all survey rollouts, and survey result feedback sessions

Manage and maintain filing of employee records, reports and logs to support operations & audit processes

Sort and distribute mail and other communications to addressees

Orient new Managers to office procedures

Assures & monitors office supplies and equipment functionality

Communicate directly with managers to determine ongoing individual needs and provide assistance and clerical support

Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives (for a clerk)

Other duties as required

What You Bring To The Table

Retail experience, particularly in multiple departments

Minimum of 18 months of experience in Administration or equivalent

Minimum of 12 months supervisory experience

Must have an understanding of the following systems: ZSIR, RAW, FIM, Kronos, and CCTV

Must have knowledge in Medgate, Periscope, ISP and Gifts online

Must have a thorough knowledge of Engagement

Have a thorough understanding of OES…