Facilities Management Customer Service Clerk

Contribute to an inspiring campus environment at the University of Victoria as a temporary Customer Service Clerk. This role requires strong administrative skills and responsiveness for Facilities Management.

The University of Victoria seeks two Customer Service Clerks for its Facilities Management team. This term position spans from November 1, 2026, to September 30, 2027, demanding flexibility in scheduling, including weekends. Ideal candidates will provide clerical support, manage work orders, and ensure a high standard of customer service across campus.

Key Responsibilities:

• Provide clerical support for maintenance and emergency calls

• Schedule planned preventative maintenance efficiently

• Process minor work orders daily for timely action

• Enter data into Facilities Management systems accurately

• Assist with general administrative tasks as required

Requirements:

• Minimum three years' administrative support experience

• Proficient in Microsoft Word, Excel, Project & Power Point

• Strong organizational and prioritization skills

• Ability to maintain confidentiality in communications

• Familiarity with Facilities Management processes preferred

Deliver outstanding customer service and administrative support to enrich the University community.