Automotive Service Advisor at Canadian Tire

Elevate customer satisfaction as an Automotive Service Advisor with Canadian Tire in North Saanich. Engage directly with customers, manage service expectations, and ensure seamless communication throughout repairs.

In this full-time role, you will serve as the vital link between customers and technicians at Canadian Tire. Your proven customer service skills are essential to addressing client needs, resolving concerns, and creating a positive automotive experience. Ideal candidates possess mechanical knowledge, effective communication, and experience in similar roles to optimize service outcomes.

Key Responsibilities:

• Greet and assist customers professionally and courteously

• Provide tailored solutions for vehicle maintenance needs

• Manage customer concerns swiftly and effectively

• Maintain communication with customers during services

• Handle opening and closing of work orders

Requirements:

• Knowledge of automobile mechanical components

• Customer service or sales experience is necessary

• Previous experience in a Canadian Tire Auto Service Centre is a plus

• Valid driver's license for the province

• Basic math and keyboarding competencies

Harness your customer service expertise and automotive knowledge at Canadian Tire in North Saanich.
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