Appointment Coordinator - Jim Pattison Toyota

Job Description

Jim Pattison Toyota Victoria is seeking a highly organized and customer-focused individual to join our team as an Automotive Appointment Coordinator
. If you have a passion for delivering exceptional customer service and possess excellent organizational skills, we want to hear from you!

This is a great opportunity for those who are looking to get into Service Advising.

• Competitive compensation plans.
• Unlimited opportunities for growth and development.
• Manufacturer training is provided.
• Professional development with various vendors and products.
• State-of-the-art amenities.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package including:
  Healthcare, Dental care, Life Insurance, AD&D, Global Medical Assistance, Short-Term and Long-Term Disability, and more!
• Amazing colleagues, great working environment, and a team building culture!

A day in the life…

• Greeting all service customers.
• Handling customer service requests and concerns.
• Seamless coordinating and managing customer appointments.
• Performing designated administrative duties and creating internal work orders.
• Demonstrate a high degree of accuracy, sound judgment and attention to detail.
• Conduct post-service follow-up calls to ensure customer satisfaction and gather valuable feedback.

What we look for…

• CDK experience is an asset.
• Previous experience in customer service or appointment coordination, preferably in the automotive industry.

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.