Customer Service Attendant

Position: Customer Service Attendant for BC Ferries
Explore a seasonal position as a Customer Service Attendant with BC Ferries at Swartz Bay, providing exceptional service and ensuring a clean and safe environment. Engage with passengers through food service, cleanliness, and customer assistance.

As a Customer Service Attendant, you will assist the Chief Steward in delivering high-quality service while upholding safety protocols. This role requires excellent communication skills and the ability to thrive in a demanding environment. Responsibilities range from serving food to performing thorough cleaning tasks, ensuring that the ferry operation runs smoothly.

Key Responsibilities:

• Take and process passengers’ food and drink orders

• Serve and present hot and cold menu items

• Clear tables and maintain passenger seating areas

• Execute cleaning routines for all service facilities

• Provide information on ferry schedules to passengers

Requirements:

• At least one year of customer service experience required

• Valid Seafarer's Medical, Food Safe Level 1 necessary

• Obtain Serving It Right upon offer

• Preference for First Aid Level 3 certification

• Strong self-motivation and adaptability

Deliver top-notch customer service and enhance the travel experience for BC Ferries passengers.
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