Flex Service : Customer Engagement

Position: Hertz Flex Service Role: Customer Engagement
Elevate your career with Hertz as a full-time Flex Service Representative committed to providing exceptional service. Focus on customer engagement while maximizing revenue through effective support.

In this dynamic role, your primary responsibility is to consult with customers on their rentals. You will assist with vehicle readiness, process agreements, and proactively market additional products. Excellent communication and decision-making skills are crucial for effectively resolving customer inquiries.

Key Responsibilities:

• Handle rental processing and customer interactions

• Ensure vehicle readiness with the wash bay team

• Sell additional rental products and services

• Address customer inquiries in a professional manner

• Update rental agreement files and billing accordingly

Requirements:

• High School Diploma or equivalent

• Must be at least 20 years of age

• Valid driver's license required

• Strong computer and multitasking capabilities

• Excellent verbal and written communication skills

Drive customer satisfaction and effective problem-solving in your role at Hertz.
#J-18808-Ljbffr