Gateway Pet Memorial CSR - Compassionate Care

Join Gateway Pet Memorial as a Customer Service Representative in Victoria, BC, where your role will be essential in providing compassionate and professional pet aftercare. This full-time role is both physically demanding and emotionally rewarding.

You will represent Gateway as a trusted partner to veterinary clinics, ensuring dignified handling and transport of pets. Your exceptional judgment and care directly impact the experience of pet parents during fragile moments. This critical position emphasizes the importance of interpersonal skills and operational accuracy.

Key Responsibilities:

• Load equipment and ensure accuracy before route

• Deliver compassionate service to client clinics

• Retrieve pets from clinics respectfully

• Use technology for accurate service documentation

• Maintain a clean and organized work environment

Requirements:

• High school diploma or GED required

• Prior customer service or route experience preferred

• Clean driving record and valid driver’s license

• Capability to lift heavy pets frequently

• Reliable and detail-oriented work ethic

Step into a fulfilling role that values your compassion at Gateway in Victoria.
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