Receptionist at Royal BC Museum

Position: Full-Time Receptionist at Royal BC Museum
Deliver exceptional visitor experiences as a Full-Time Receptionist with Royal BC Museum in Victoria, BC. This role is crucial for providing information, assistance, and ensuring smooth visitor services.

In this position, you will serve as the first point of contact for visitors, offering consistent customer service related to museum services and current exhibits. Key responsibilities include answering inquiries, scheduling appointments, managing phone communications, and ensuring the reception area is organized and welcoming.

Key Responsibilities:

• Welcome and orient visitors upon arrival

• Answer inquiries via phone, email, and in person

• Maintain the reception area and information materials

• Schedule visitor appointments and issue passes

• Collaborate with staff for visitor experience support

Requirements:

• Secondary school graduation or equivalent

• One year related experience in customer service

• Office setting experience required

• Experience in a museum, gallery, or archive

• Effective communication in fast-paced settings

Provide outstanding customer service and enhance visitor experiences at Royal BC Museum as a pivotal Receptionist.
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