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Client Success Specialist at Peloton
Job in
Victoria, BC, Canada
Listed on 2026-09-14
Listing for:
Peloton Technologies Inc
Full Time
position Listed on 2026-09-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, HelpDesk/Support, CRM Systems & Management
Job Description & How to Apply Below
Peloton Technologies is searching for a Client Success Specialist with a background in support, operations, and fintech. In this role, you will manage client relationships, provide crucial training, and resolve issues while fostering proactive client success. You will collaborate closely with teams to enhance client engagement and operational accuracy.
Key Responsibilities:
• Resolve client issues and triage effectively
• Collaborate with teams during onboarding processes
• Monitor client health and usage for proactive support
• Facilitate ongoing training for clients on new features
• Process transactions and ensure operational compliance
Requirements:
• 2+ years in client success or support roles
• Strong communication and problem-solving skills
• Experience in payment processing and operations
• Familiarity with POS solutions is an asset
• Proficient with CRM and support ticketing systems
Support clients efficiently and contribute to their success at Peloton Technologies, where innovation meets excellence.
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