Client Service Administrator HearingLife

Customer service and clinic coordination define this Client Service Administrator role with Hearing Life Canada. Support clients across their hearing care journey.
Hearing Life Canada seeks a Client Service Administrator who creates welcoming clinic experiences and supports client centered care. The role combines customer service, appointment scheduling, administrative support, and financial coordination. You will build positive relationships with clients and colleagues while helping clinic operations run smoothly.

Key Responsibilities:

Greet clients and manage incoming calls and emails
Answer customer inquiries with professionalism and warmth
Book appointments and coordinate clinician follow-ups
Maintain client files, supplies, and stock orders
Process payments and track insurance claims
Requirements:
At least two years of customer service experience
Strong organizational skills for managing multiple priorities
Experience using Microsoft Excel
Bring organized customer service, scheduling, and administrative skills to Hearing Life Canada’s client focused hearing healthcare clinics.