Member Experience Specialist
Listed on 2026-10-14
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Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
First West seeks a dedicated Member Advisor to deliver frontline member service, triage member needs, and deepen financial relationships. You will ask thoughtful questions, promote digital channels, and guide members to the right advisor while maintaining confidentiality and accuracy.
In this role you will handle transactions, open accounts, and contribute to branch objectives through cross-selling FW products, while ensuring excellent service and compliance with policies.
We are seeking a motivated Member Experience Specialist to join Tru Cooperative Bank in Victoria, Capital Regional District, Canada.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Experience Specialist role in the description above.
We appreciate your interest in this position.
Join Tru Cooperative Bank and contribute to our ongoing work.
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