Constituent Advocate Federal Services
Job in
Victoria, BC, V8L, Canada
Listed on 2026-10-24
Listing for:
House of Commons (Canada) / Chambre des communes (Canada)
Full Time
position Listed on 2026-10-24
Job specializations:
-
Government
Bilingual -
Customer Service/HelpDesk
Bilingual, Clerical
Job Description & How to Apply Below
Support Saanich-Gulf Islands constituents with federal services, casework, and urgent concerns as a Constituent Advocate in Elizabeth May’s office.
The Constituent Advocate manages constituency cases for the Member of Parliament. You will assess needs, research solutions, and navigate agencies including Canada Revenue Agency, Immigration Canada, and Service Canada. English proficiency and strong interpersonal skills are required.
Key Responsibilities:- Receive constituent requests and assess needs through meetings
- Open files, inform the Member, and coordinate meetings
- Resolve concerns and track communications with relevant offices
- Research issues and support special projects or events
- Assist with phones and reception duties when needed
- Proficiency in English
- Social work experience; post-secondary degree considered an asset
- Strong interpersonal skills and conflict resolution experience
- Familiarity with federal agencies and Saanich-Gulf Islands issues
- Microsoft Office skills and ability to respond quickly
Apply your casework, research, and communication skills while helping constituents access essential federal services.
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