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Job Description & How to Apply Below
Work Area (FBA Only)
Multi-Site
No
Travel Requirement
Shift Start Time/End Time
Days Off
As required
Vacancy Type
Casual
Salary Range (Hourly Rate)
$27.26 - $29.16
Paid FTE
N/A
Worked BI-WEEKLY HOURS
N/A
Planned Start Date
Sep. 21 2026
Approximate End Date (For Temporary Assignments ONLY)
Pending Return of Incumbent
No
CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)
Yes
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk - GSS performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for client visits and care.
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk - GSS performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for client visits and care.
QUALIFICATIONS:
Education, Training And Experience Grade 12 and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting, or an equivalent combination of education, training, and experience.
Experience working with geriatrics or individuals with cognitive impairment an asset.
Skills And Abilities
Ability to communicate effectively, both verbally and in writing.
Physical ability to carry out the duties of the position.
Ability to work independently and in cooperation with others within an integrated administrative team.
Ability to operate related equipment.
Ability to type at 60 wpm.
Ability to organize and prioritize multiple tasks.
Knowledge of medical terminology.
Ability to establish and maintain rapport with clients.
Business writing skills
Ability to follow detailed instruction.
Ability to use a high degree of tact and diplomacy in working with others.
Proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
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