Care Coordinator at Lifemark Physiotherapy

Become a Care Coordinator at Lifemark Physiotherapy in Victoria, BC. This part time role focuses on patient engagement and administrative support to ensure high-quality care.

In the Care Coordinator position, you will play a key role in handling patient intake, coordinating their appointments, and providing excellent customer service. Strong communication and organizational skills are required to support clinic staff and enhance overall patient experience.

Key Responsibilities:

• Answer phone calls and welcome patients effectively

• Coordinate the intake process for new patients

• Schedule appointments and maintain patient records accurately

• Process payments and funding approvals

• Manage communications through various channels

Requirements:

• High School Diploma or equivalent education

• Excellent customer service and phone etiquette

• Strong organizational skills with multi-tasking capabilities

• Proficient in data entry and computer tasks

• Previous experience in a physiotherapy clinic is beneficial

Contribute to Lifemark’s mission by delivering exceptional service as a Care Coordinator.