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HelpDesk/Support IT Support Desktop Support Systems Administrator

Sr. Help Desk Specialists on-site support BC St. John's of , desktops, and IT hardware

Job in Victoria, Newfoundland / NL, Canada
Listing for: S.i. Systems
Contract position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 29.39 - 39.03 CAD Hourly CAD 29.39 39.03 HOUR
Job Description & How to Apply Below
Position: Sr. Help Desk Specialists to provide on-site support BC St. John's) of applications, desktops, and IT hardware for a

Our valued public sector client is looking for Sr. Help Desk Specialist to provide on-site support (Victoria BC, Saskatoon, & St. John's) of applications, desktops, and IT hardware for a Windows upgrade project.

Hourly rate range: $29.39/hr – $39.03/hr

This Windows 7-10 upgrade project requires on-site work, and opportunities exist in Victoria BC, Saskatoon, & St. John's. Once the project is complete, the opportunity exists for successful candidates to continue working on future projects.

Tasks include:

  • Work directly with end-users to receive devices and determine what level of support is required for upgrades from Windows 7 to Windows 10
  • In some cases, perform the required Windows 10 upgrades on existing devices
  • In some cases, perform data backups and set up users with new machines
  • Perform a variety of network problem analysis and monitoring tasks, such as
  • Monitoring network management systems
  • Responding appropriately to user requests and problems
  • Develop, implement, and participate in the distribution of related information to users, such as
  • Help desk procedures
  • Handbooks and training material

    • Must have:

  • Prior experience using an incident resolution system to track and resolve problems (8+ years)
  • Reliability Clearance

    • Nice to have:

  • Experience with any of the following technologies:
  • Active Directory Services (Dynamic Host Configuration Protocol (DHCP), Win and Domain Name System (DNS));
  • Virtual Private Network (VPN);
  • VMWare;
  • Windows 10
  • Assyst Enterprise IT Service Management Systems
  • MS Office 13 Suite with Outlook
  • Virtual Private Network (VPN)
  • LAN and WAN environment
  • McAfee Endpoint Solution
  • Beyond Trust Remote Assistance
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