HP Field Support Technician

Become a key player in HP's On-site Delivery team as a Field Technical Support Representative in Victoria, BC. Focus on delivering hands-on support for IT hardware and ensuring customer satisfaction.

In this full-time role, you'll provide service across various sectors, from enterprise clients to small businesses. Engage in installations, repairs, and provide technical support for HP's printing and computing products. Your analytical skills and capacity to maintain professional relationships are essential for success in this dynamic environment.

Key Responsibilities:

• Conduct repairs for printers and PCs at customer locations

• Serve as the main point of contact for service issues

• Perform hardware installations and maintenance

• Provide remote and on-site product support

• Ensure high customer satisfaction levels

Requirements:

• Technical diploma or associate degree preferred

• 1-2 years of experience in technical roles

• Must have a valid Alberta driver's license

• Ability to lift up to 50 pounds

• Strong communication and problem-solving abilities

Drive success and satisfaction for HP’s customers with your technical expertise and dedication.
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