Victoria Technical Support Specialist HP

Join HP as a Field Technical Support Representative, providing exceptional on-site support in Victoria, BC. Focus on maintaining and repairing HP equipment, ensuring optimum performance for clients.

This full-time position is crucial for delivering technical support and effective service in various industries including finance and healthcare. You'll be responsible for troubleshooting, installations, and managing customer inquiries. Your proactive approach will help foster strong relationships and enhance customer loyalty across a diverse clientele.

Key Responsibilities:

• Repair and maintain printers and computer systems

• Address customer service issues promptly

• Execute software and hardware installations

• Provide ongoing technical support and diagnostics

• Manage relationships to enhance overall satisfaction

Requirements:

• Associate degree or vocational training in a related field

• 2-4 years of experience with technical support

• Valid driver’s license in Alberta needed

• Capable of lifting 50 pounds regularly

• Strong analytical and communication skills

Deliver exemplary support and become an integral part of HP’s service team in Victoria.
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