Technical Systems Administrator IT Support

Position: Technical Systems Administrator with IT Support
Step into the role of a Technical Systems Administrator focused on IT support, systems administration, and comprehensive security management. This in-person position ensures the smooth operation of our technology infrastructure while providing essential support to our users.
As a crucial team member, you will optimize a cloud-first Microsoft environment and monitor security protocols. Your key functions will include managing user access through Microsoft Entra, troubleshooting technical issues, and overseeing both hardware and software components. Collaborate with cross-functional teams to implement new technologies, enhancing efficiency and effectiveness across our systems.

Key Responsibilities:

• Oversee administration of cloud-based Microsoft systems

• Troubleshoot and provide support for end-user systems

• Implement and enforce security policies across platforms

• Conduct security assessments and incident responses

• Maintain thorough documentation of processes
Requirements:

• Bachelor's degree in Information Technology or related field

• 2–4 years of relevant IT support experience

• Proficiency in Microsoft O365 and endpoint management

• Familiarity with Windows and MacOS operating systems

• Strong interpersonal and communication skills
Enhance technological capabilities and security measures in this pivotal support role.
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