Google Workspace Customer Engineer

About this position

Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology. Founded in 2001, we deliver cloud consulting, managed services, and tailored solutions to SMB and enterprise clients across North America.

As one of Canada’s fastest-growing companies, we help businesses unlock the full potential of Google Cloud, along with leading SaaS platforms like Jump Cloud, Lumin, and Virtru. Our team is driven by innovation, technical excellence, and a shared commitment to delivering measurable impact for our clients.

At Premier Cloud, we take pride in maintaining a collaborative, light-hearted culture that values creativity, growth, and inclusion. Year after year, we’re recognized as a Great Place to Work-Certified™ organization and featured among the Best Workplaces in Technology.

Join Premier Cloud as a Google Workspace Customer Engineer

Salary Range: $80,000 – $115,000 CAD per year. Actual base salary is based on individual qualifications, experience, and expertise. Total compensation includes performance-based bonuses alongside a comprehensive benefits package.

As a Google Workspace Customer Engineer at Premier Cloud, your role requires close, proactive collaboration and seamless, professional interaction with a diverse range of internal and external stakeholders. Externally, this encompasses Premier Cloud's valued customer base, where you function as a technical expert, supporting and leading discussions with our sales teams. It also involves cultivating a robust and strategic working relationship with our key partners, most notably the Google sales and professional services teams.

Internally, you will work collaboratively with Premier Cloud's Sales, Project Management, Change Management, and technical delivery teams to ensure project alignment and successful implementation. Throughout your responsibilities, you will have the opportunity to:

• Your role encompasses ongoing client engagement, including daily interactions throughout the sales process—from initial qualification and project kickoff to communicating progress and final closure. You will work collaboratively with a diverse array of stakeholders, including technical project managers, engineers, and executive leadership. Success in this role necessitates a combination of profound technical expertise and the ability to communicate proficiently with clients.
• Providing Technical Pre-Sales Assistance with the sales department to evaluate the commercial challenges and technical environments of prospective customers, serving as a technical subject matter expert (SME) to offer professional advice throughout the sales cycle.
• Delivering persuasive technical briefings, live product demonstrations, and in-depth architectural reviews for potential clients to highlight the functional advantages and value of Google's unified solution stack.
• Determining project requirements and estimating resources to facilitate the sales cycle, which involves specifying technical needs, forecasting necessary staffing, and preemptively addressing implementation challenges.
• Acting as a Strategic Technical Partner by building authoritative professional relationships with client-side technical leadership, providing specialist guidance and clearing roadblocks during their Google Workspace adoption.

• Technical Sales Engineering
  
  Experience:
  
  Proven experience in a customer-facing role (5+ years).
• Expertise in Google Workspace: Possess a comprehensive understanding of the Google Workspace ecosystem and a strong drive to promote its diverse suite of services.
• Technical Discovery: Experience in being able to identify customer problems, technical objections, and use cases.
• Generative AI (Gemini Enterprise): Expertise in utilizing AI platforms to automate business operations, with a specific focus on agentic AI functionalities and the implementation of third-party integrations.
• Governance & Security: Possessing the expertise to manage data handling policies, safeguard cloud infrastructures, and implement data loss prevention strategies via the…