Digital Workforce Transformation - UKG Pro Implementation Senior Consultant

Qualifications

A related bachelor's degree

Approximately 3+ years of consulting experience

2 - 5 years of UKG Pro or Pro WFM project implementation experience

UKG Pro Certifications  are ideal

Experience working with clients on solution gap opportunity analysis and recommendations

Experience supporting or leading business process design and enhancements

Hands‑on experience configuring complex client requirements in the solution

Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and deployment

An understanding of the end‑to‑end implementation life cycle

Project management experience is beneficial

Ability to work through a problem with limited information and demonstrate an approach to move a problem or situation to the next steps

Flexibility and ability to travel on short notice; travel estimated at 30%

Desired Qualifications

Strong work ethic

Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.

Problem‑solving skills with demonstrated curiosity to understand how and why a problem or issue exists

Comfort operating with ambiguity and finding creative approaches to solutions

Business analytical skills – make observations, anticipate client and management needs or expectations

Work collaboratively in a team environment; knows when to lead and when to follow

Team/work engagement – dealing with varied stakeholder environments and understanding the importance of different communication styles and messaging based on stakeholders

High level of motivation and a self‑starting attitude

Responsibilities

Demonstrate a thorough understanding of complex HR technology and UKG Pro implementation concepts; lead client engagement teams and work with a wide variety of clients to deliver professional services; develop and successfully manage project budgets

Deliver quality services; model excellent client service by establishing goals and implementation plans to achieve high‑quality deliverables within expected time frames; monitor progress, manage risk, and keep stakeholders informed

Develop and maintain productive relationships with client management; focus on deliverables and client business priorities; manage expectations of service; understand the client’s industry and recognize key performance drivers and business trends

Develop people; provide constructive on‑the‑job feedback and training; foster an innovative and team‑oriented work environment

Demonstrate high levels of UKG Pro & Pro WFM technical and professional knowledge and quickly assimilate new knowledge; keep up‑to‑date with current developments and trends in advisory services and industry knowledge

Generate new business opportunities; understand Ernst & Young and its service lines; actively assess and present ways to serve clients; develop long‑term client relationships and networks; develop relationships with other EY team members across all practices to serve client needs

What We Offer
We offer a competitive compensation package based on performance and recognition for the value you bring, along with a comprehensive Total Rewards package that supports medical, prescription drug, dental coverage, a defined contribution pension plan, and a generous vacation policy. The package also includes firm‑paid days, statutory holidays, paid personal days (province dependent), and programs designed to support physical, financial, and social well‑being.

Support and coaching from engaging colleagues in the industry

Learning opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

Salary Ranges (Canada)

Toronto: $88,000 to $132,000

London/Ottawa/Waterloo: $83,500 to $125,500

Victoria: $79,000 to $119,000