Enterprise IT Support Analyst Co-op
Job Description & How to Apply Below
Support Acturis colleagues globally as an Enterprise IT Support Analyst Co-op, using troubleshooting and Microsoft operating system knowledge. Work occurs remotely and in person.
This co-op position provides first-line support for internal technical issues across Acturis Canada. You will develop skills through structured training, mentoring, feedback, and practical responsibility. The work includes help desk management, laptop deployment, Active Directory, office infrastructure, and enterprise projects.
Key Responsibilities:- Support 800 colleagues remotely and in person
- Log and manage calls using help desk software
- Build and maintain laptops using MDT
- Perform documented onboarding and Active Directory procedures
- Maintain office infrastructure, inventory, and documentation
- Ongoing post-secondary education in network or computer technology
- Experience providing excellent client service and resolution
- Interest in learning and troubleshooting enterprise issues
- General understanding of Microsoft tools and operating systems
- Understanding of ticketing systems and service level standards
Apply your client service, troubleshooting, and Microsoft knowledge while supporting Acturis enterprise technology through structured co-op development.
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