Transition House Supervisor

Job Title:

Program Supervisor

Details of the Position

Under the direction of the Manager, provides oversight of assigned programs and staff. May include other services mandated by contracts with provincial government ministries. Tasks include support and supervision of program staff to ensure a team-based, client-centered service delivery.

Bona fide occupational requirement for self-identified women and non-binary candidates.

Classification and Grid:

Management Grid

Hours 35 hours/week.

Sunday: 9:00 – 5:00

Monday: 11:00 – 7:00

Tuesday: 9:00 – 5:00

Wednesday: 11:00 – 7:00

Thursday: 9:00 – 5:00

Starting Pay Rate:$41.27 per hour

Benefits:
As specified in the Management Benefits Plan

Start Date TBD

Supervisor Transition House Manager

Additional Information

Satisfactory completion of a criminal records search, valid driver’s license, clear drivers abstract, and Standard First Aid Certificate are requirements of this position. A second language is an asset.

Date Posted:
October 16, 2026

Deadline for Submitting Applications:
October 31, 2026 at 5:00PM

• Adherence to the constitution, philosophy, mission and values of the Society.
• Supports the oversight of all day-to-day operations and provision of services for residential programs. Will be part of a rotating team that provides on-call support to program staff.
• Ensures effective program/service delivery consistent with the Society’s mandate, policies, legal, contractual, budgetary and other requirements. May develop and make recommendations for the development of new program areas.
• Oversees the scheduling of program staff. Will participate in human resource activities, including hiring, training, supervision, performance appraisal, discipline, grievance resolution, and discharge.
• Provides active supervision to assigned program staff, including support, information, training, and case consultation. Monitors the service delivery of staff and volunteers to ensure a high level of consistency and quality of service.
• Will adhere to Health and Safety requirements in compliance with Provincial and Agency policies and procedures. When required, will be the management representative on the JOHS committee.
• In consultation with Leadership Team and program staff, will develop and establish standards and accountability mechanisms for residential and assigned programs. Recommends long-range plans and objectives in programs delivery.
• Will provide feedback to the development of programs, resources, budgets, operational and organizational requirements for all new and existing programs.
• When requested, participants in various internal and external committees, working groups, and associations.
• Maintains effective relationships with community groups. Liaises with community organizations to coordinate provision of services and resolve program delivery issues.
• Prepares reports and will makes presentations as required. Engages in ongoing education regarding intimate partner violence.
• Participates in the rotating on-call manager duties.
• Performs other related duties as required.

• Minimum of a Bachelor’s degree in an appropriate discipline (social work, psychology, counselling). A combination of experience, education, and training that is acceptable to the employer may be considered.

• The position requires a thorough knowledge of gender-based violence. Extensive program development and supervisory experience in management in a unionized environment is an asset.
• Dedication to ongoing education and development is essential.
• Completion of a university degree and related experience is desired.

• Excellent oral, written, facilitation and interpersonal communications skills.
• Excellent planning, organizing, and administrative skills including client data system.
• Demonstrated teamwork, leadership and supervisory skills.
• Ability to function independently and collaboratively while managing multiple projects and deadlines.
• Ability to work a flexible schedule.