Development Coordinator

About The Narwhal

The Narwhalis an award-winning online magazine that publishes in-depth and investigative journalism about the natural world in Canada.

Think of us as part newsroom, part non-profit and part startup. As a non-profit, reader-funded news organization, our goal isn’t to sell advertising or to please corporate bigwigs — it’s to bring evidence-based news and analysis to the surface for our readers. We’re part of a revolution in public-interest journalism that is reinvigorating the relationship between readers and the journalists who work on their behalf — and we want you to join us.

Location
:
Victoria, BC (Hybrid)

Hours
: 37.5 hours per week

Starting salary
: $61,800-$73,816 FTE

Type
:
Permanent, full time

Start date:January 18, 2027

We’re looking for a Development Coordinator to coordinate the day-to-day operations of our fundraising program and support the 10,000+ members and donors who make The Narwhal’s journalism possible.

A natural connector with a keen eye for detail, the Coordinator keeps our fundraising program running smoothly from responding to members and maintaining accurate donor records to supporting campaigns, stewardship activities and events. Working collaboratively across teams, this role also supports major donor cultivation, grant administration, tax receipting and impact tracking.

The ideal candidate for this position is a thoughtful communicator and strong organizer who thrives in the non-profit sector and brings a donor-centric approach to their work. They are comfortable working with people, data and systems, managing multiple priorities and collaborating as part of a larger team. This is an opportunity to contribute across different areas of fund development and play an important role in growing and supporting the community behind The Narwhal.

• Respond to member inquiries about donations, recurring gifts and account updates
• Maintain accurate donor and membership records in our fundraising database, including merging duplicate records, importing and exporting donations, processing refunds and making manual updates as needed
• Manage payment processors and support accurate donation processing
• Check organizational mail, process cheque donations and complete bank deposits
• Support tax receipting process and maintain accurate records
• Create and maintain Salesforce campaigns, reports and dashboards
• Track fundraising and membership metrics, including donor retention and other key performance indicators
• Support fundraising campaigns through data management, reporting, analytics and post-campaign debriefs
• Coordinate day-to-day donor stewardship administration and coordinate the work of the fulfillment volunteer
• Maintain the confidentiality and accuracy of donor, financial and personal information
• Provide events support to the Audience team to execute all logistic details associated with engagement, solicitation and/or stewardship activities
• Maintain swag inventory and coordinate fulfillment requests from staff
• Respond to donor information requests from the fulfillment volunteer
• Prepare presentations and fundraising materials as required

• Maintain the grants database, including tracking applications, awards, reporting requirements and deadlines
• Coordinate grant documentation and administrative follow-up
• Support preparation and submission of grant applications and reports
• Maintain impact tracking systems and coordinate the collection of information needed for fundraising and reporting

• Maintain accurate major donor records, activities and follow-up in Salesforce
• Coordinate and track stewardship plans that ensure timely and personalized donor engagement
• Conduct…