Development coordinator

The Narwhal is looking for someone to coordinate the day-to-day operations of our fundraising program

Location
:
Victoria, BC (Hybrid)
Hours
: 37.5 hours per week
Starting salary
: $61,800-$73,816 FTE
Type
:
Permanent, full time
Start date: January 18, 2027
Final date to receive applications:11:59 p.m. PT, Friday, October 2, 2026

We’re looking for a Development Coordinator to coordinate the day-to-day operations of our fundraising program and support the 10,000+ members and donors who make The Narwhal’s journalism possible.

A natural connector with a keen eye for detail, the Coordinator keeps our fundraising program running smoothly from responding to members and maintaining accurate donor records to supporting campaigns, stewardship activities and events. Working collaboratively across teams, this role also supports major donor cultivation, grant administration, tax receipting and impact tracking.

The ideal candidate for this position is a thoughtful communicator and strong organizer who thrives in the non-profit sector and brings a donor-centric approach to their work. They are comfortable working with people, data and systems, managing multiple priorities and collaborating as part of a larger team. This is an opportunity to contribute across different areas of fund development and play an important role in growing and supporting the community behind The Narwhal.

Membership and fundraising administration

• Respond to member inquiries about donations, recurring gifts and account updates
• Maintain accurate donor and membership records in our fundraising database, including merging duplicate records, importing and exporting donations, processing refunds and making manual updates as needed
• Manage payment processors and support accurate donation processing
• Check organizational mail, process cheque donations and complete bank deposits
• Support tax receipting process and maintain accurate records
• Create and maintain Salesforce campaigns, reports and dashboards
• Track fundraising and membership metrics, including donor retention and other key performance indicators
• Support fundraising campaigns through data management, reporting, analytics and post-campaign debriefs
• Coordinate day-to-day donor stewardship administration and coordinate the work of the fulfillment volunteer
• Maintain the confidentiality and accuracy of donor, financial and personal information
• Provide events support to the Audience team to execute all logistic details associated with engagement, solicitation and/or stewardship activities
• Maintain swag inventory and coordinate fulfillment requests from staff
• Respond to donor information requests from the fulfillment volunteer
• Prepare presentations and fundraising materials as required

Grants and impact tracking

• Maintain the grants database, including tracking applications, awards, reporting requirements and deadlines
• Coordinate grant documentation and administrative follow-up
• Support preparation and submission of grant applications and reports
• Maintain impact tracking systems and coordinate the collection of information needed for fundraising and reporting
• Maintain accurate major donor records, activities and follow-up in Salesforce
• Coordinate and track stewardship plans that ensure timely and personalized donor engagement
• Conduct prospect research and prepare information and materials to support donor cultivation
• Support the Executive Director with major donor cultivation and stewardship activities.
• Coordinate logistics for donor cultivation and stewardship events
• Support donor outreach and follow-up as needed

• You bring a minimum of five years of experience in fund development, non-profit fundraising or equivalent experience
• You have experience with…