Quality Assurance Manager

About Nexans

At Nexans our global vision is to electrify the future. For over a century, Nexans has played a crucial role in the electrification of the planet. With around 28,000 people in 42 countries, the Group is leading the charge to the new world of electrification: safer, sustainable, renewable, decarbonized and accessible to everyone. Nexans recognises the differences that make each employee valuable and unique.

Our story starts in 1911, manufacturing cables to support the distribution of power generated from Niagara Falls. Nexans has proudly contributed to Canada’s growth and has been involved in many ambitious projects – from dams and bridges to energy transmission, distribution, railroads and transportation. We are a vertically integrated manufacturer with facilities located in Quebec, Ontario and Saskatchewan.

Electro Cables, a Nexans company, is growing and is currently hiring for a Quality Assurance Manager to support operations at both of our Trenton, Ontario facilities – Sidney Street and Riverside Drive. The role reports directly to the Plant Manager and will be dedicated to our Trenton plants in a cable manufacturing plant environment, requiring regular interaction with production areas.

• Lead, maintain, and continuously improve the plant’s Quality Management System in compliance with ISO 9001 standards.
• Develop, implement, and manage the Quality Policy and Quality Manual to ensure consistent production of high‑quality products and maintain ISO 9001 certification.
• Develop and oversee internal and external audit programmes, ensuring effective execution, compliance, and timely closure of corrective and preventive actions (CAPAs).
• Ensure all processes, procedures and documentation meet regulatory, customer and company quality requirements.
• Analyze quality performance metrics, identify NCMR trends and drive continuous improvement initiatives to reduce defects and enhance product reliability.
• Develop data collection to track First Pass Yield (FPY), rework rates and Cost of Non‑Quality (CONQ) to improve overall product and process efficiency.
• Establish and oversee quality monitoring across the entire product lifecycle, from incoming materials through in‑process controls, final electrical testing and laboratory analysis, ensuring full compliance with customer specifications and applicable regulatory requirements (e.g. CSA, UL).
• Monthly reporting of quality KPIs.
• Manage customer complaints and supplier quality issues, ensuring root‑cause analysis (RCA) and effective corrective actions are implemented.
• Manage third‑party inspections in accordance with customer Factory Acceptance Test (FAT) requirements.
• Manage routine surveillance product inspections (e.g. UL and CSA).
• Attend customer quality meetings and prepare required reports to communicate performance, address non‑conformities and ensure compliance with customer requirements.
• Lead and mentor the quality team, fostering a culture of accountability, continuous improvement and operational excellence.
• Collaborate with production, engineering and supply‑chain teams to resolve quality issues through daily RCAs and implementing robust process controls.
• Drive employee engagement in quality programs through training, communication and continuous improvement initiatives.
• Lead initiatives that foster a proactive quality mindset, ensuring all teams take ownership of product and process quality across all functions.
• Review employee performance and career plans accordingly.
• Control expenses to ensure the budget is maintained and implement expense‑reduction measures.
• Maintain test equipment calibrations to ISO 17025.
• Ensure compliance with Health and Safety and Environmental regulations within the quality team.
• Implement ISO 14001.
• Maintain a low level of customer complaints and satisfy customers with world‑class CONQ.
• Improve production flow.

• University degree in Engineering or equivalent with 5+ years’ experience in a manufacturing environment.
• Excellent interpersonal, teamwork, verbal and written communication skills.
• Process thinking and problem‑solving skills.
• Impact‑driven,…