Floor Leader at Lush Handmade Cosmetics

Become a Floor Leader at Lush Handmade Cosmetics in Victoria, British Columbia, where you’ll drive sales and enhance customer loyalty every day.

This full-time position emphasizes leading a dedicated sales team, providing coaching to achieve sales targets, and delivering outstanding customer experiences. Your focus will be on training staff, maintaining store standards, and fostering an inclusive team environment that values diverse perspectives. Your leadership will help create a thriving shopping atmosphere.

Key Responsibilities:

• Drive sales and celebrate achievements with the team

• Lead product demonstrations and customer consultations

• Champion Lush’s values in everyday interactions

• Train team members on sales strategies and product knowledge

• Ensure compliance with cash handling and operational standards

Requirements:

• At least 1 year of supervisory experience

• Proficiency in cash handling and customer service

• Passion for skincare and ethical practices

• Flexibility for varied retail hours

• Background in DEIB practices preferred

Your role will shape the customer experience while motivating and developing your team at Lush.