Store Manager, Retail & Store Manager

Our client,
The Root Cellar Village Green Grocer, has an opportunity in Victoria BC, for a Store Manager
. The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems. What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion – helping The Root Cellar grow into what it is today. Across both markets, they proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods.

The Root Cellar is committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

The Store Manager leads the store teams with the main objective of driving the store’s overall success. This includes working with the Retail Operations Manager to achieve goals by holding the teams accountable and delivering results.

• Customer
  
  Experience:
  
  Deliver an exceptional shopping environment with strong merchandising and in-stock standards, resolving customer concerns effectively, and collaborating across department teams to increase engagement and sales.
• Financial Performance:
  Manage store sales, gross margin, payroll, and inventory controls, identify growth opportunities, reduce shrink, and maximize profitability.
• Operational Excellence:
  Optimize operations through effective scheduling, cash handling, inventory management, and consistent execution of procedures to ensure efficiency and accuracy.
• People Leadership:
  Lead, develop, and hold team members accountable by fostering a high-performance culture, supporting training and coaching, and ensuring compliance with company policies and standards.

This position requires the candidate to lift up to 50 lb, bend, stand for periods of time, climb stairs, and work in a cool environment.

There are many reasons for joining a work environment that the team is proud to be part of, and here are a few:

• Compensation includes a base salary of $75,000 to $80,000 (based on related experience) plus a performance bonus tied to KPIs
• 20% team member store discount
• Future opportunity to participate in employee ownership plan
• Group health and dental benefits, including employee and family assistance program
• Opportunities to learn and grow
• And yes… all the legendary Green Sauce you could want!

• 4+ years of management/supervisory experience in a retail or grocery environment
• Experience with inventory systems, ordering processes, and loss prevention strategies
• Familiarity with scheduling, team management, and creating positive customer experiences
• Ability to work full-time hours with flexibility in shift coverage including weekends as required

This position will remain open until it is filled. We thank all applicants; however, after initial acknowledgement, only those selected for further consideration will be contacted.