Shoppers Drug Mart Front Store Supervisor

Lead cash, cashier, and merchandising functions at Shoppers Drug Mart while keeping customer service central to daily store operations.

As Front Store Supervisor, you manage customer service functions in a locally owned Shoppers Drug Mart store. You guide cashier and merchandising staff, support loss prevention, and maintain store standards. The work includes customer inquiries, issue resolution, displays, and cash office processes.

• Ensure staff follow store policies and operating procedures
• Train cashiers and merchandisers in job functions
• Manage daily cash office inventory and cashier tracking
• Resolve customer refunds, exchanges, and product inquiries
• Maintain organized shelves, displays, housekeeping, and store image

• Planning, judgement, and decision-making abilities
• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Efficient time management and product knowledge

Apply your supervision, customer service, merchandising, and loss prevention skills as a Shoppers Drug Mart Front Store Supervisor.